Privacy Policy

by admin

Privacy Policy for ScentWorks K-9

Effective: 05/05/2022
Last Updated: 05/24/2025

At ScentWorks K-9 (“ScentWorks K-9,” “we,” “our,” or “us”), your privacy is a priority. This Privacy Policy describes how we collect, use, and disclose your information—whether through our website at [www.scentworksk9.com] (“Website”), during the provision of our K9 detection and training services, or through any other interaction with us.

We comply with all applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the European Union General Data Protection Regulation (GDPR).

1. Information We Collect

We collect both personal and non-personal information, either directly from you or automatically through your interaction with our Website or services.

A. Information You Provide Voluntarily

  • Contact Information: Full name, email address, phone number, organization, mailing address

  • Service Details: Event information, site requirements, security requests, and other service-specific input

  • Employment & Contractor Information: Resumes, background data, certifications, references

  • Payment Information: Credit card numbers, billing addresses (processed via secure third parties)

  • Communication Records: Email exchanges, call records, feedback forms, and customer support logs

B. Information Collected Automatically

When you access our Website:

  • IP address, browser type, device data, and location

  • Log and usage data including time spent on pages, interactions, and preferences

  • Cookies, tracking pixels, and similar technologies for analytics and marketing

2. Legal Bases for Processing (GDPR)

For users in the EU/EEA, we collect and process your data based on:

  • Consent (e.g., email marketing)

  • Contractual necessity (e.g., fulfilling service agreements)

  • Legal obligations (e.g., compliance with law enforcement)

  • Legitimate interests (e.g., improving our services or Website)

3. How We Use Your Information

We use collected data to:

  • Provide and manage our K9 detection services

  • Respond to inquiries and customer support requests

  • Communicate about appointments, safety procedures, and service follow-ups

  • Improve the performance and security of our Website

  • Send newsletters and promotions (with opt-out option)

  • Conduct background checks and compliance screenings

  • Fulfill legal and regulatory obligations

4. How We Share Your Information

We do not sell personal data. We may share information under the following conditions:

A. Service Providers & Vendors

Trusted partners such as:

  • Payment processors

  • Background screening companies

  • Web and email hosting providers

  • Analytics and marketing tools

These partners are contractually obligated to use your information only for the services we request and in compliance with privacy laws.

B. Legal Disclosures

We may share information:

  • To comply with applicable law, regulation, or legal process

  • To protect rights, property, and safety

  • In response to law enforcement or national security requests

C. Business Transfers

In the event of a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity.

5. Your Privacy Rights

A. California Residents (CCPA Rights)

If you are a California resident, you have the right to:

  • Know what personal data we collect and why

  • Access a copy of your personal data

  • Request deletion of your data (with exceptions)

  • Opt out of the sale of your personal data (we do not sell data)

  • Non-discrimination for exercising CCPA rights

To exercise your rights, email: admin@scentworksk9.com.

B. EU/EEA Residents (GDPR Rights)

You may:

  • Request access to your personal data

  • Correct inaccurate or incomplete information

  • Request erasure of your personal data

  • Object to or restrict processing

  • Request portability of your data

  • Withdraw consent at any time

To exercise your rights, email: admin@scentworksk9.com.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with our legal and regulatory obligations

  • Resolve disputes

  • Enforce our agreements

We securely delete or anonymize data when it is no longer required.

7. International Data Transfers

ScentWorks K-9 is based in the United States. If you are located outside the U.S., your information will be transferred to and processed in the U.S. By using our services, you consent to this transfer, processing, and storage of your information in accordance with this Privacy Policy.

8. Security Measures

We implement industry-standard administrative, technical, and physical safeguards to protect your data. While we strive for security, no method of data transmission or storage is 100% secure.

9. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

  • Remember user preferences

  • Analyze site traffic via Google Analytics or similar platforms

  • Provide customized content and advertising

You can disable cookies through your browser settings. For more info, view our [Cookie Policy].

10. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy or security of those sites. We encourage you to review their policies.

11. Children’s Privacy

Our services and Website are not directed at children under 13. We do not knowingly collect personal information from minors. If you believe we’ve collected data from a child, contact us immediately.

12. Changes to This Privacy Policy

We may revise this Privacy Policy to reflect changes in our practices, legal requirements, or technology. Updates will be posted to this page with a revised effective date. Your continued use of the site or services constitutes acceptance.

13. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or your data:

ScentWorks K-9
📧 Email: admin@scentworksk9.com
🌐 Website: www.scentworksk9.com